We aim to keep the delivery process straightforward, with each order moving through a series of clearly managed stages.

Order Processing
After an order has been confirmed, the required information is reviewed and the fulfilment process begins. Orders are normally prepared within 1–3 business days.

Dispatch Preparation
Once the preparation stage is complete, the shipment is arranged for collection by the relevant delivery provider.

Transportation
After dispatch, the parcel enters the carrier’s network and may pass through several sorting or distribution facilities depending on its destination.

Tracking
Where tracking is available, updates are generated from information recorded by the carrier. There may be periods during transit when no new event is displayed.

Final Delivery
The actual delivery timeframe may depend on the destination, selected service and the carrier’s operating conditions.